FAQ
Here are questions that are often asked about Doolittle's Co-op, if you still have further questions be sure to contact info@ubishops.coop
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Online Orders
How do I place an order?
To place an order, use the Shop button at the top of the webpage to find the categories of products you are looking for. Once you find the products you are looking for, click add to cart and then at the cart you can select proceed to checkout. You will need to create an account if you have not already created one. At the checkout be sure to enter the address you are looking to ship to, and select the type of delivery you are looking for, whether you want the item shipped or to pick-up in store. Then be sure to read our terms and conditions and then complete the payment. Once the payment is completed we will fulfill your order!
I don't see the item I'm looking for on the website. What should I do?
If you don't see an item on the website that you are interested in purchasing, be sure to contact info@ubishops.coop to ask about the possibilities of obtaining this product.
I'm getting an error when I'm trying to place my order. What should I do?
If you are getting an error when trying to place your order, try entering in all your information in again to make sure it is all correct. If there is still an issue you may have to check with your credit/debit card provider.
When can I pick up my order if I selected pick-up in store?
If you selected pick-up in store, please allow up to 2 business days for your order to be ready, especially during peak seasons (beginning of the semester). For more information, you can always contact the store via the information in the Contact Us section.
I made a mistake in my order. What should I do?
If you made a mistake in your order, be sure to contact info@ubishops.coop to see if anything can be done to fix it.
I ordered a PDF coursepack. How and when will I receive it?
If you ordered a PDF coursepack, you will receive it by email between 24-72 hours from the Print Shop as the order has to be processed through the store, and then processed through the Print Shop.
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Becoming a Member
Why should I become a member?
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To benefit from members-only savings.
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Because it’s my bookstore, as a member of the Co-op I’m an owner.
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Because I can participate in the governance of Doolittle’s Co-op.
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Because Doolittle’s gives back to the community.
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Because Doolittle’s Co-op offers job opportunities to students all year round.
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Open to everyone, I do not need to be a student to become a member.
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A membership costs $25, there is no renewal fee and it is valid for life.
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$10 of the membership fee can be reimbursed if I choose not to remain a member.
How do I become a member?
To become a member, check out our Become a Member section for more info.
Do I have to be a member?
A membership is completely optional, but you may miss out on great deals and discounts!
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The Cooperative Model
What does a co-op mean?
What is the organizational structure of a cooperative?